Development Coordinator
JOB DESCRIPTION
Title: Development Coordinator
Reports to: Director of Development
Benefits: Yes
Hours: Full-time
Location: Remote as a result of COVID-19, otherwise, Boston, MA
ABOUT BCC
Boston Children’s Chorus harnesses the power of music to connect our city’s diverse communities, cultivate empathy and inspire social inquiry. Children, ages 7–18, come together across differences of race, religion, and socioeconomic status in a celebration of shared humanity and love of music. We focus on the energy at the intersection of the many different identities represented across BCC singers. BCC bridges Greater Boston’s many diverse groups and fosters a sense of belonging and inclusion. Through intensive choral training and once- in-a-lifetime performing experiences locally, nationally, and around the world, BCC enhances the education and social development of youth as future leaders and global citizens in the 21st century.
JOB SUMMARY AND RESPONSIBILITIES:
The Development Coordinator plays a critical role on the Development Team, ensuring efficiency of organizational fundraising efforts and contributing to growth of the donor base. The Development Coordinator provides essential support to the development team by processing gift information, conducting monthly reconciliations, preparing acknowledgement letters, and ensuring database maintenance and integrity of donor and prospect data.
Data Entry and Management
- Maintains the fundraising database (Raiser’s Edge), ensuring that all information is entered according to protocol, updated, and accurate
- Maintains cleanliness of constituent records in Raiser’s Edge, including creating new donor records, updating existing records, updating appeal codes, uploading donor research, etc.
- Generates established reports and sends weekly gift report
- Updates event records in order to accurately track donor engagement with BCC’s concerts, cultivation, stewardship, and fundraising events
- Provides accurate lists needed for e-mail campaigns, development communications, annual reports, and event invitation lists
- Acts as a liaison with Finance to reconcile revenue figures on a monthly basis to ensure accurate management of data for contributed revenue
Donation Processing & Stewardship
- Ensures accurate and timely processing of all financial and in-kind gifts into Raiser’s Edge
- Draft thank you notes to be signed by Executive Director and mailed within 24 hours after receipt of gift.
- Issues acknowledgement letters with appropriate tax information, and updates templates on an annual basis.
- Ensures pledge payments are received according to gift instalment plans and issues pledge reminders.
Direct-Mail Program Management
- Authors quarterly appeal elements for the Annual Giving/Membership program, including themes and letter content in partnership with leadership and other staff.
- Leads audience segmentation analysis in conjunction with Director of Development to increase effectiveness of mail-in program.
- Manages and maintain all vendor relationships (graphic designer, printer, mail house, etc.) related to direct-mail campaigns.
Support for Board of Directors
- Coordinate Board of Directors and Committee meetings including scheduling and assembling materials
- Coordinate New Board of Directors Orientation and maintain Board of Directors information
- Perform administrative duties for Board of Directors including tracking terms, attendance and vacancies
- Performs other job-related duties as assigned
General Support
- Assists Executive Director and Director of Development in personalized donor stewardship
- Ensures the Development team is equipped with essential tools by monitoring all subscriptions to key publications and professional services, and maintaining inventory of letterhead, envelopes, and other stationary
- Provides exceptional customer service to all patrons in person, via phone, and email
- Provides administrative and event support to the Development team as needed
- Manages direct mail program directly with mail house, printers, and other vendors
- Works with the Director of Development to update collateral for direct mail pieces
- Responsible for producing donor research prior to meetings and events
- Assist in the logistics of donor site visits, monthly board meetings, and other events or meetings that require significant planning and execution.
- Provide administrative support to the Executive Director and the Development Team (scheduling, filing, drafting correspondence, etc.).
QUALIFICATIONS:
- Commitment to BCC’s mission and core values, social justice, and youth empowerment
- Impeccable attention to detail, clarity, both in written and numerical forms
- Bachelor’s degree preferred, 1 or 2 years of work experience a plus
- Experience in non-profit administration, fundraising, and/or project management a plus
- Excellent written and verbal communication skills
- Must be able to work independently, contribute to team efforts, adapt to changing priorities, and meet deadlines
- Exceptional verbal and written communications skills, keen attention to proofing and editing
- Strong organizational and time management skills
- Experience with Microsoft Office required, especially Microsoft Excel
- Proficiency in Raiser’s Edge or similar CRM preferred
COMPENSATION
Salary range for the role of Development Coordinator at Boston Children’s Chorus is $45,000 annually. BCC offers a competitive benefits package including health insurance, 403(b) employer contributions, generous PTO, short term disability, and more.
HOW TO APPLY
For a more detailed description, please visit https://www.bostonchildrenschorus.org/join-us/job-opportunities. For immediate consideration submit a letter of interest, resume, and three references to: Rebeca Perez, Director of Development, rperez@bostonchildrenschorus.org, 20 Old Colony Avenue, Boston, MA 02127
Boston Children's Chorus seeks to engage and retain a diverse workforce who represent the diversity of our singers and community in the City of Boston. BCC affirms the plurality of lived experiences amongst staff and seeks to elevate and center the experiences of those who have been marginalized and disenfranchised by systems of oppression. BCC encourages all to apply and will not discriminate on the basis of race, ethnicity, religion, color, national origin, sex, gender and gender expression, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.